We are very careful about health. We will not allow any animal into our facility that is showing obvious signs of illness. Every animal stepping foot into our building must be current on - Bordatella/Kennel Cough (within last six months) - Distemper/Parvo - Rabies - Flea/tick/lice prevention. If flea/tick/lice treatment is not current, upon his or her arrival we will automatically apply Frontline Plus ($20, good for one month).

This is covered in more detail in your boarding agreement, but here is some general information. We work very hard to limit any risk of exposure to disease, insects, and parasites. Your animal is much safer in our facility than at other public places like a dog park. However, no matter how careful we are, any place where animals congregate will periodically foster the transmission of sickness, insects, or parasites. When you bring your animal to daycare or boarding, at our facility or any other, you accept these risks.

Yes. Though every dog is vaccinated for kennel cough, the injection, much like the human flu shot, only protects against a few strains of “kennel cough,” which is a catch-all term covering a multitude of flu-like illnesses. We are not veterinarians and cannot give veterinary advice, but we have observed that except for old dogs or those with other underlying health problems, these illnesses are not serious and dogs recover quickly. The main problem is that kennel coughs tend to be highly contagious. In the rare instance when an animal in our resort shows signs of such an illness, we isolate him, communicate with his owners, and then send an email to all boarders explaining the situation and, until it is picked up, we care for the animal in isolation while we implement an even stricter sanitation protocol for the entire facility. We send periodic email updates so that customers with dogs in our care are well-informed. Fortunately, because all Woofers dogs received a bordetella vaccination every 6 months, the transmission rate is low and most dogs who catch it have milder symptoms with a shorter duration. But yes, it is possible to catch some form of cough when boarding or in day play.