Making a Reservation
How to do business with us
Easy as 1 - 2 - 3
Doing business with us the first time involves three simple steps:
Registering yourself and your pet(s) in our system,
Sending us your paperwork, and
Requesting a reservation.
The best way to do this is through our online system using your computer, tablet, or cell phone. Just click any "Book Now" button (or button with similar wording) to give us some basic info and request a reservation. We can assist if you are having difficulties.
We need some essential info about you and your pet. Our system prompts you to enter it.
Before making a first reservation, each new customer must:
1. Sign our customer agreement,
2. Get us each pet's vaccination record,
3. Submit a reservation request,
4. Enter his or her credit card number into our secure system. (Providing one's credit card info may also be done in person at check-in.)
Our system takes you through the entire process. If you do not have your vaccination record, have your vet email it to you and then upload it into our system. Or you can have him or her email it to us directly.
Submit a request for services.
We are a first-come, first-served business. NO RESERVATION IS BOOKED OR CONFIRMED UNTIL A CUSTOMER HAS REGISTERED AND COMPLETED ALL OF HIS OR HER PAPERWORK.
Once you've registered and submitted the paperwork, we will email confirming your reservation (space permitting). Once you are in our system, making a reservation is a snap.
If signing up for stuff online is beyond you, call or email us and we will help.